We do not collect or store any personal or business data on our own servers.
All data you enter (such as room bookings, guest information, check-ins, etc.) is stored securely on Google Firebase, a trusted cloud-based backend platform. Firebase ensures industry-standard data protection and compliance.
We never sell, share, or access your data for marketing or third-party purposes.
All communication between the app and Firebase is encrypted using HTTPS. Firebase follows Google's strong security and compliance standards (including GDPR and ISO certifications).
You are responsible for keeping your login credentials secure.
The app may use or integrate with third-party services like:
These services have their own privacy policies. We recommend reviewing them if you're concerned about their practices.
You have full control over your data. If you wish to:
For guest data, the hotel is the Data Fiduciary under the Digital Personal Data Protection Act, 2023. Yavasa processes the data on the hotel’s behalf. For hotel owner and staff account data, Yavasa (200OK Solutions) is the Data Fiduciary.
Data of guests under 18 is provided by the parent or guardian who makes the booking. We do not send promotional messages to children or track them.
Payments. Hotels buy access to Yavasa for a fixed period (monthly or yearly plan) with a one-time payment through a secure, RBI-authorised payment gateway. We do not auto-renew or deduct money automatically. When the plan ends, access to the app stops until the hotel renews. Card, UPI and bank details are entered directly with the payment gateway and are never stored by Yavasa. We keep only the plan, amount, transaction ID and expiry date, for our records and tax purposes.
We may update this policy occasionally. Any changes will be posted within the app or communicated via email. Continued use of the app after changes indicates your acceptance of the updated policy.